fci178 Privacy Policy

1Introduction and Scope

fci178 ("we," "us," or "our") is committed to protecting the privacy and personal data of every user who accesses or uses the fci178 online gaming platform available at fci178.cam (the "Platform"). This Privacy Policy applies to all personal information collected from Filipino players and other users who register, log in, browse, or otherwise interact with the fci178 Platform.

This Privacy Policy is prepared in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC). It also reflects our commitment to international data protection best practices.

By registering an account on fci178 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein.

2Information We Collect

fci178 collects personal information in several ways: directly from you when you register or use the Platform, automatically through your device and browser, and from third parties such as payment processors or identity verification services. The categories of personal data we collect include:

2.1 Information You Provide Directly

• Registration Data: Full name, date of birth, email address, mobile number, and residential address
• Identity Verification Documents: Government-issued ID (e.g., Philippine passport, SSS ID, UMID, PhilSys ID), proof of address, and selfie photos for KYC verification
• Payment Information: GCash number, Maya account, bank account details (BPI, BDO, UnionBank, Metrobank), or cryptocurrency wallet addresses used for deposits and withdrawals
• Communication Data: Messages sent to our support team via Live Chat, Messenger, or Viber
• Responsible Gaming Data: Any self-exclusion requests, deposit limits, or cooling-off preferences you set on your account

2.2 Information Collected Automatically

• Device Data: Device type, operating system, browser type, and hardware identifiers
• Log Data: IP address, login timestamps, pages visited, and session duration
• Cookies and Tracking Technologies: Session cookies, preference cookies, and analytics identifiers
• Geolocation Data: General location based on IP address to verify eligibility under Philippine law
• Gaming Activity: Game history, wager amounts, wins and losses, bonus usage, and transaction logs

2.3 Information from Third Parties

• Identity and age verification data from KYC/AML service providers
• Transaction confirmation data from payment gateways (GCash, Maya, banks)
• Fraud detection signals from security service providers

3How We Use Your Information

fci178 processes your personal data only for legitimate, specified purposes. We do not sell your personal information to third parties for their own marketing use. The primary purposes for which fci178 uses your data are:

Where fci178 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

4How We Share Your Information

fci178 does not sell, rent, or trade your personal data to third parties for commercial purposes. However, we may share your information with the following categories of recipients in limited circumstances:

4.1 Service Providers and Business Partners

We share data with trusted third-party service providers who perform functions on our behalf, including payment processors (GCash, Maya, BPI, BDO), identity verification providers, fraud detection services, and cloud infrastructure providers. These parties are contractually obligated to use your data only for the specific services they provide to fci178 and to maintain appropriate security standards.

4.2 Regulatory and Law Enforcement Authorities

fci178 may disclose your personal data to government authorities, law enforcement agencies, PAGCOR, the Anti-Money Laundering Council (AMLC), or the National Privacy Commission (NPC) where required by law, court order, or regulatory obligation. This includes disclosures related to AML compliance, tax obligations, and other legal requirements applicable in the Philippines.

4.3 Game Providers

To operate certain games on the Platform, fci178 may share limited gameplay and account data with certified game providers. This data is used solely to deliver the gaming service and is handled under strict data processing agreements.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of fci178's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users via Platform notice prior to any such transfer.

5Cookies and Tracking Technologies

fci178 uses cookies and similar tracking technologies to improve your experience on the Platform, maintain your session, and collect analytics data. Cookies are small data files stored on your device when you visit the Platform.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function, including login sessions and security tokens. Cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and game history for a smoother experience.
• Analytics Cookies: Collect anonymized data about how users interact with the Platform to help us improve it.
• Security Cookies: Used to detect and prevent fraud, unauthorized access, and suspicious activity.

5.2 Managing Cookies

You can control or delete cookies through your browser settings. However, disabling strictly necessary cookies will impair the functionality of the fci178 Platform and may prevent you from logging in or using certain features. Most browsers allow you to view, delete, and block cookies — refer to your browser's help section for specific instructions.

6Data Retention

fci178 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods generally apply:

• Active Account Data: Retained for the duration of your account and for five (5) years after account closure
• Financial Transaction Records: Retained for a minimum of five (5) years in compliance with AML and tax regulations in the Philippines
• KYC Verification Documents: Retained for five (5) years after the end of the business relationship
• Support Communications: Retained for two (2) years from the date of the last communication
• Log and Analytics Data: Retained for up to twelve (12) months

Upon expiration of the applicable retention period, fci178 will securely delete or anonymize your personal data in a manner that makes re-identification impossible.

7Data Security

fci178 employs industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest in our databases
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments
• Two-factor authentication (2FA) available for all user accounts
• Continuous monitoring for suspicious activity, unauthorized access attempts, and data breaches

While fci178 takes every reasonable precaution to protect your data, no security system is entirely impenetrable. In the event of a personal data breach that is likely to result in risk to your rights and freedoms, fci178 will notify affected users and report the breach to the National Privacy Commission within the timeframes required by the Data Privacy Act of 2012.

8Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights with respect to your personal data held by fci178:

To exercise any of the above rights, please contact the fci178 Data Privacy Officer via Live Chat, Messenger, Viber, or email. We will respond to verified requests within the timeframes required by applicable law. We may need to verify your identity before processing certain requests.

9Children's Privacy and Age Restriction

The fci178 Platform is strictly intended for users who are 21 years of age or older, in accordance with the legal gambling age in the Philippines as set by PAGCOR regulations. fci178 does not knowingly collect or process personal data from individuals below the age of 21.

As part of our registration and KYC process, fci178 verifies the age of all users. If we discover that a user has provided false information about their age and is below the minimum age requirement, we will immediately terminate their account, void any transactions, and delete their personal data as required by law.

Parents and guardians who believe their child has registered on fci178 should contact our support team immediately via Live Chat, Messenger, or Viber so we can take prompt action.

10Cross-Border Data Transfers

fci178 primarily stores and processes personal data on servers located within or accessible from the Philippines. In some cases, personal data may be transferred to and processed in jurisdictions outside the Philippines — for example, when using internationally hosted cloud services, game providers, or payment infrastructure.

Any such cross-border transfer of personal data is conducted in accordance with the requirements of the Data Privacy Act of 2012 and the rules of the National Privacy Commission, including the use of appropriate contractual safeguards (such as data processing agreements with standard data protection clauses) to ensure your data receives equivalent protection regardless of where it is processed.

11Changes to This Privacy Policy

fci178 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will post the updated policy on this page with a revised effective date and, where appropriate, notify registered users via their registered email address or a notice on the Platform.

We encourage you to review this Privacy Policy periodically to stay informed about how fci178 is protecting your personal data. Your continued use of the Platform after any changes to this policy constitutes your acceptance of the revised terms.

12Contact and Data Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by fci178, please contact our Data Privacy Officer through any of the following channels:

• Live Chat: Available 24/7 on the fci178 Platform
• Messenger / Viber: Accessible through the fci178 official accounts
• Email: [email protected]

If you believe fci178 has not adequately addressed your data privacy concerns, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing the Data Privacy Act of 2012.